92par believes that gaming should be an enjoyable, controlled leisure activity — not a source of financial stress or personal harm. This page explains our commitment to responsible gaming, the practical tools we provide to every Pakistani player, and the support available if gaming ever stops being fun.
Responsible gaming is not a phrase 92par uses to tick a regulatory box. It is a genuine operating principle that shapes how we build our platform, how we train our support staff, and how we monitor every player account — including yours. For the millions of Pakistanis who enjoy online casino games, cricket betting, and slot gaming as a recreational pastime, responsible gaming means keeping it exactly that: a pastime. Something you do for fun, with money you can afford to lose, during time you have freely chosen to spend on it.
The problem arises when gaming stops being a choice and starts feeling like a compulsion. When you chase losses past the point where you budgeted to stop. When a bet on a PSL match feels more urgent than it should. When you find yourself thinking about your next game session during work or family time. These are the moments 92par's responsible gaming programme is designed to catch — not because we are legally required to, but because we genuinely believe that Pakistani players deserve a platform that cares about them beyond the transaction.
Every tool described on this page is available free of charge to every 92par account holder. No fees, no waiting lists, no stigma. Setting a deposit limit, taking a break, or requesting a permanent self-exclusion are all actions our team will assist you with promptly, professionally, and without judgment.
Our Commitment: 92par is committed to operating as a sustainable, responsible gaming business. We would rather help a player use a self-exclusion tool and return as a healthy recreational player in six months than allow unchecked play that damages their financial or personal wellbeing. That is not just a policy statement — it is the standard we train our entire team to uphold.
If you answer "yes" to three or more of these questions, we encourage you to use one of 92par's responsible gaming tools or contact our support team.
Do you spend more money on gaming than you originally planned, regularly going over your set budget?
Have you borrowed money, sold possessions, or delayed bill payments in order to fund your gaming sessions?
Do you find yourself chasing losses — continuing to play in an attempt to win back money you have already lost?
Has gaming caused conflict in your relationships at home, at work, or with friends and family in Karachi, Lahore, or wherever you are based?
Do you feel restless, irritable, or anxious when you are unable to place a bet or access your gaming account?
Have you tried to reduce or stop your gaming but found yourself unable to maintain that decision for more than a few days?
If you answered yes to three or more: Please access the responsible gaming tools in your 92par account settings, or contact our team at [email protected]. Help is available, immediate, and confidential.
Six practical tools built into every 92par account. All are free, all take effect immediately or within 24 hours, and all can be activated directly from your account settings without needing to contact support — though our team is always available to help.
Set a maximum daily, weekly, or monthly deposit cap on your 92par account. Once set, you cannot deposit beyond your chosen limit for that period — regardless of how much you want to. Limit reductions take effect immediately. Limit increases require a 24-hour waiting period to ensure the decision is considered, not impulsive. You choose the amounts that reflect your actual disposable budget.
Specify the maximum amount of time you want to spend gaming in a single session. When your limit is reached, you will receive a clear on-screen notification. You can choose to end your session at that point or extend once — but the system is designed to interrupt auto-pilot play and make you make a deliberate, conscious decision rather than just continuing without thinking about it.
Enable periodic on-screen reminders that appear at intervals you define — every 15, 30, or 60 minutes. Each reality check shows you how long you have been playing in the current session and how much you have wagered. These reminders are specifically designed to interrupt the immersive flow of gaming and bring you back to an objective view of what you are doing and for how long.
Activate a temporary account deactivation period of 24 hours, 7 days, or 30 days. During a take-a-break period, you cannot log in, deposit, or place any bets. The account remains open with your balance intact. This tool is designed for moments when you feel like you need a short pause without committing to permanent self-exclusion. It is reversible after the chosen period expires.
Request permanent or long-term exclusion from the 92par platform. Self-exclusion locks your account completely for a minimum period of 6 months, 1 year, or permanently. During the exclusion period, you cannot reverse the decision — this is intentional. 92par processes all self-exclusion requests within 24 hours. Promotional communications are suppressed immediately. Any remaining real-money balance is held safely pending the exclusion period.
In addition to deposit limits, 92par allows you to set a maximum loss threshold per day, week, or month. Once your net losses reach the limit you have set, your account automatically suspends further real-money gameplay for the remainder of that period. This tool works independently of deposit limits — even if you have deposited funds, loss limits prevent you from depleting your balance beyond a threshold you have pre-decided when thinking clearly.
Problem gambling does not always look dramatic. More often it builds gradually — a pattern of small decisions that slowly shifts from enjoyable recreation into something that causes real harm. Being aware of the warning signs is the first step toward taking action before the problem becomes serious.
Continuing to bet specifically to win back money already lost, even when the rational part of you knows that statistically the next bet is no more likely to win than the last one. This is one of the most common and dangerous patterns in problem gambling.
Using funds intended for household expenses, rent, utility bills, groceries, or children's education for gaming. If the money you are wagering is money your family needs, this is a serious warning sign requiring immediate action.
Concealing the amount of time or money spent gaming from family members, friends, or your spouse — especially if the concealment involves setting up separate JazzCash or EasyPaisa accounts to hide transactions.
Using gaming as a primary coping mechanism for stress, anxiety, work pressure, relationship difficulties, or financial problems. When gaming is your main way of managing difficult emotions, it tends to make those underlying problems worse, not better.
Having decided multiple times to stop or reduce your gaming, but finding yourself unable to maintain that decision. If you have set limits and found ways to work around them — including creating new 92par accounts after self-excluding — this is a strong signal that professional support is needed.
Requesting self-exclusion from 92par is straightforward and takes effect within 24 hours. There is no approval process, no waiting period for standard self-exclusion, and no requirement to justify your decision. Here is how it works:
Log in to your 92par account and navigate to Account Settings → Responsible Gaming → Self-Exclusion.
Select from 6 months, 1 year, 2 years, 5 years, or permanent exclusion. All options are irrevocable for the chosen duration.
Verify your identity via the OTP sent to your registered Pakistani mobile number and confirm the exclusion request.
Your account is locked within 24 hours. All marketing communications stop immediately. Your real-money balance is preserved and can be requested for return after the exclusion period.
Important: If you are self-excluding due to a gambling problem, we strongly recommend also using your device's built-in parental controls or blocking software to prevent accidental access to gaming sites. Attempting to register a new account during a self-exclusion period is a breach of 92par's Terms and Conditions and will result in permanent account termination.
Live Chat: Available 24/7 from the 92par homepage — our team can process your self-exclusion manually if you cannot access your account settings.
Email: Send a self-exclusion request directly to [email protected] with the subject line "Self-Exclusion Request." Include your registered mobile number and the exclusion period you are requesting. No further justification is required.
These are the standards we hold ourselves to — not aspirations, but actual operating policies that our responsible gaming team is accountable for delivering every day.
Every new 92par account is subject to mandatory KYC age verification before withdrawal access is granted. Any account identified as belonging to a person under 21 is immediately suspended, regardless of balance or activity level.
Our responsible gaming systems monitor account activity for patterns associated with problem gambling — rapid deposit cycling, high-frequency loss chasing, sudden increases in bet sizes. Accounts flagging these patterns receive proactive outreach from our team before harm escalates.
Every member of the 92par customer support and compliance team is trained specifically in problem gambling identification, responsible gaming tool operation, and sensitive communication with players who may be experiencing difficulties. Training is refreshed annually.
92par's responsible gaming programme is audited as part of our international gaming license compliance review. Our responsible gaming obligations are set by our licensing authority and subject to independent verification. These obligations form the minimum floor — our internal standards go further.
Whether you are betting on PSL cricket, spinning slots, or enjoying live casino games, these practical habits help keep your 92par experience enjoyable and within healthy boundaries:
92par recognises that many Pakistani households share devices — tablets, smartphones, and laptops used by multiple family members. The 21+ age requirement at 92par is enforced through KYC verification, but parents and guardians also have a role to play in ensuring young people do not access gaming content.
We strongly recommend that adults who use 92par on shared devices take the following practical steps to prevent underage access:
Report Underage Access: If you become aware that a person under 21 years of age has accessed or is attempting to access the 92par platform, please report this to us immediately at [email protected]. We take all such reports seriously and investigate them within 24 hours.
Our responsible gaming team is separate from general customer support and is trained specifically to assist players experiencing difficulties. All contact is treated with complete confidentiality.
Live chat available 24/7 · Email responses within 2 hours during PKT business hours.
If you or someone you know needs help with gambling, contact the 92par responsible gaming team — or access your account tools right now. Help is immediate, free, and completely confidential. For general questions, our FAQ page has answers to the most common responsible gaming queries.
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