At 92par, your privacy is not a footnote — it is a core operating principle. This Privacy Policy explains in plain language exactly what personal data 92par collects, why we collect it, how we use and protect it, who we may share it with, and what rights you hold over your own information.
Every data transfer between your device and 92par's servers is encrypted using 256-bit SSL — the same standard applied by major international banking institutions. Your personal and financial data travels in an unreadable format that cannot be intercepted on any network, including public Wi-Fi in Karachi or Lahore.
92par does not sell, rent, or trade your personal information to third-party marketers under any circumstances. The data you provide when creating your account and using the 92par platform is used solely for operational, compliance, and security purposes — never as a commercial commodity.
As an internationally licensed gaming operator, 92par is subject to data protection obligations imposed by our licensing authority. Our data practices are reviewed and audited as part of our licensing compliance programme. These reviews ensure that our handling of Pakistani players' data meets or exceeds applicable international standards.
92par will always tell you why your data is being collected before we collect it. We do not use vague or blanket consent language to obscure our data practices. This policy is written in plain, readable English so that every 92par player in Pakistan can understand exactly how their information is handled.
92par retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by our licensing and legal obligations. Upon account closure and expiry of mandatory retention periods, personal data is securely deleted or anonymised in accordance with our internal data lifecycle policy.
You hold a range of rights over the personal data 92par holds about you — including the right to access, correct, restrict processing, and in certain circumstances request deletion of your data. These rights are explained in full in Section 9 of this Policy, and our team is available to process requests promptly via our support channels.
Please Read Carefully: This Privacy Policy forms part of the agreement between you and 92par. By creating an account on 92par.net or using any of our services, you acknowledge that you have read and understood this Policy. If you do not agree with any aspect of how we handle personal data, you should not use the 92par platform. For any questions or concerns about data privacy, contact us at [email protected].
1.1 92par ("we," "us," "our," or "92par") is an internationally licensed online gaming operator providing sports betting, live casino, slot gaming, and related entertainment services to players through the platform accessible at 92par.net ("the Platform").
1.2 For the purposes of data protection law applicable to our operations, 92par acts as the data controller in respect of personal data collected from players and visitors to the Platform. This means 92par determines the purposes and means of processing your personal data and is responsible for ensuring that processing is conducted lawfully, fairly, and transparently.
1.3 Our Platform is designed to serve English-speaking Pakistani players and handles all financial transactions in Pakistani Rupees (PKR) through locally recognised payment channels including JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and Raast. References in this Policy to "Pakistani players" or "players in Pakistan" refer to individuals who access the 92par Platform from within Pakistan or using Pakistani-registered payment methods and mobile numbers.
2.1 92par collects several categories of personal data depending on the nature of your interaction with the Platform. The table below sets out the primary categories of data collected and the typical sources from which each category is obtained:
| Data Category | Specific Data Points | Source |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC number, CNIC scan/photograph, nationality | Provided by you during registration and KYC verification |
| Contact Data | Pakistani mobile number, email address, residential address | Provided by you during registration and KYC |
| Financial Data | JazzCash account details, EasyPaisa wallet number, bank account details (where applicable), transaction history, deposit and withdrawal records | Provided by you during payment operations; generated by Platform activity |
| Gaming Activity Data | Game sessions, bet amounts, win/loss records, sports markets wagered, PSL and cricket betting history, time and duration of play | Generated automatically by your use of the Platform |
| Technical Data | IP address, device type and model, browser type and version, operating system, screen resolution, session data, login timestamps | Collected automatically via cookies and server logs |
| Communications Data | Live chat transcripts, support email correspondence, complaint records | Generated during your communication with our support team |
| Responsible Gaming Data | Deposit limits set, self-exclusion requests, take-a-break activations, problem gambling indicators flagged by our monitoring systems | Generated by your account settings and our proactive monitoring |
2.2 92par does not intentionally collect special category data (such as health data, biometric data, or data revealing political opinions or religious beliefs) unless strictly required by our KYC obligations or responsible gaming programme, in which case explicit consent or applicable law provides the legal basis.
92par collects personal data through the following means:
4.1 92par uses the personal data we collect for the following purposes:
To create, verify, and maintain your 92par account; to process login and authentication requests; to respond to account-related enquiries; and to communicate important account information such as security alerts, transaction confirmations, and policy updates.
To process your deposits and withdrawals via JazzCash, EasyPaisa, and other supported Pakistani payment methods; to verify that payment methods are registered in your name; to maintain accurate transaction records; and to comply with anti-money-laundering (AML) obligations by monitoring for suspicious transaction patterns.
To provide access to all 92par gaming and betting products, including cricket betting markets, live casino, slot games, and fishing game titles; to record and display your bet history and account balance; and to ensure the integrity of all gaming outcomes.
To verify your identity and age (minimum 21 years) as required by our licensing authority; to conduct anti-money-laundering screening; to meet all regulatory reporting obligations; and to maintain records as required by applicable law and our license conditions.
To implement your self-imposed responsible gaming limits and restrictions; to monitor gaming patterns for indicators of problem gambling; to contact you proactively where our systems identify potential cause for concern; and to process self-exclusion requests promptly and completely.
To detect and prevent fraudulent account activity, multi-accounting, bonus abuse, money laundering, and other prohibited conduct; to investigate security incidents; and to protect the integrity of the 92par Platform and the interests of all players.
To provide support in response to your enquiries, complaints, and requests; to maintain records of support interactions for quality assurance and dispute resolution purposes; and to train our support team using anonymised interaction data.
Where you have provided explicit consent to receive marketing communications, to send you information about 92par promotions, bonus offers, PSL betting specials, and platform updates via SMS to your registered Pakistani mobile number or email. See Section 13 for details of your opt-out rights.
No Automated Decision-Making That Adversely Affects You: 92par does not use fully automated decision-making that produces legal or similarly significant effects on you without human review. Where our systems flag an account for investigation, a trained compliance team member reviews the matter before any consequential action such as account suspension is taken.
5.1 92par processes your personal data on one or more of the following legal bases as applicable to each processing activity:
6.1 92par does not sell personal data to third parties. We may share your personal data with the following categories of third parties strictly on a need-to-know basis and subject to contractual data protection obligations:
JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Raast, 1LINK, and card processing networks receive the minimum personal and financial data necessary to execute your deposit and withdrawal instructions. These providers are subject to their own regulatory obligations regarding data security.
Third-party KYC and identity verification services receive your identity document data and biographic information solely for the purpose of verifying your identity and age in accordance with our licensing obligations. These providers are bound by strict confidentiality and data protection agreements with 92par.
Providers of slot games, live casino software, and fishing game titles may receive your Player ID and session data for the purpose of delivering game content and recording game outcomes. These providers do not receive your full personal profile, CNIC data, or financial information.
92par will disclose personal data to competent regulatory authorities, law enforcement bodies, or courts where required to do so by law, court order, or our licensing obligations — including for the purposes of AML investigation, fraud reporting, or regulatory audit.
Cloud hosting, data storage, and security service providers who support the technical operation of the 92par Platform may process personal data on our behalf as data processors under contractual obligations that require them to process data only on our instructions and to maintain appropriate security standards.
No Cross-Border Advertising Data Sharing: 92par does not participate in advertising networks or data broker ecosystems that involve sharing Pakistani players' personal data with advertisers, data brokers, or social media platforms for targeting purposes.
7.1 92par uses cookies and similar tracking technologies on the Platform. Cookies are small text files placed on your device when you visit a website. They help us provide a functional, personalised, and secure experience.
7.2 You may manage cookie settings through your browser's privacy settings. Blocking all cookies will significantly impair the functionality of the 92par Platform, including preventing login. We recommend allowing at minimum the essential and security cookie categories.
8.1 92par retains personal data for as long as is necessary to fulfil the purposes described in this Policy, to comply with our licensing and regulatory obligations, and to manage any disputes or legal claims that may arise.
8.2 The following general retention periods apply:
8.3 Upon expiry of the applicable retention period, personal data is securely deleted or rendered permanently anonymous through a documented data lifecycle process. Anonymous or aggregated data derived from your personal data may be retained indefinitely for statistical and analytical purposes without further restriction.
9.1 Subject to applicable law and certain exceptions related to our legal and regulatory obligations, you hold the following rights in respect of the personal data 92par holds about you. To exercise any of these rights, please contact our support team at [email protected].
You may request a copy of the personal data 92par holds about you. We will provide this in a structured, readable format within 30 days of a verified request. We may ask you to verify your identity before fulfilling an access request.
If any personal data we hold about you is inaccurate or incomplete, you have the right to request correction. For account data such as your name or contact details, you may be able to update certain information directly from your account settings. For identity data held pursuant to KYC, corrections require updated documentation.
In certain circumstances, you may request deletion of your personal data. This right does not apply where 92par is required to retain data to comply with regulatory obligations, including AML record-keeping requirements, or where retention is necessary to defend legal claims. We will notify you of the basis for any refusal to process an erasure request.
You may ask 92par to restrict the processing of your personal data in certain circumstances — for example, while a query about data accuracy is resolved, or where you object to processing but we are assessing our legitimate grounds for continuing. During a restriction period, data is stored but not actively processed beyond maintenance.
Where processing is based on your consent or contractual necessity and is carried out by automated means, you may request that 92par provide your personal data in a structured, commonly used, machine-readable format for transfer to another controller. This right applies primarily to account profile data and transaction history.
You may object to 92par processing your personal data on the basis of legitimate interests. We will cease processing unless we can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms, or where processing is necessary for the establishment, exercise, or defence of legal claims.
Where processing is based on your consent — principally marketing communications — you may withdraw consent at any time with immediate effect. Withdrawal of consent does not affect the lawfulness of processing that occurred prior to withdrawal. To opt out of marketing, use the unsubscribe mechanism in any marketing communication or contact our support team directly.
Response Timeframe: 92par will respond to all verified data rights requests within thirty (30) calendar days of receipt. For complex requests, we may extend this period by a further thirty (30) days, in which case we will notify you of the extension and the reason for it before the initial period expires.
10.1 92par strictly prohibits access to or use of the Platform by any person under the age of 21 years. We do not knowingly collect, retain, or process personal data from individuals under the age of 21.
10.2 Age verification is conducted as part of our KYC process, and any account where the holder is identified as being under 21 years of age is immediately suspended. Personal data collected in relation to an underage account is retained only for the minimum period required to complete the investigation and required regulatory reporting, after which it is securely deleted.
10.3 If you are a parent or guardian and believe that your child under the age of 21 may have registered or attempted to register on the 92par Platform, please contact us immediately at [email protected]. We will investigate and, where confirmed, delete all personal data associated with the underage account as quickly as our regulatory obligations permit.
10.4 We recommend that parents and guardians use device-level parental control software to prevent minors from accessing online gaming platforms, in addition to the age restrictions enforced at the Platform level by 92par.
11.1 92par implements a comprehensive set of technical and organisational security measures to protect personal data against unauthorised access, loss, destruction, alteration, or disclosure. Key measures include:
11.2 In the event of a personal data breach that is likely to result in risk to your rights and freedoms, 92par will notify the relevant regulatory authority and, where required, affected players in accordance with our breach notification obligations. Notification will be made without undue delay and in any event within the timeframes required by applicable law.
11.3 Whilst 92par takes robust measures to protect your data, no internet transmission or electronic storage method is 100% secure. You also play a role in protecting your personal data by keeping your login credentials confidential and notifying us promptly of any suspected unauthorised access to your 92par account.
12.1 As an internationally licensed gaming operator, 92par's infrastructure and some of our third-party service providers may be located in countries outside of Pakistan. Where personal data is transferred to a third country, 92par ensures that appropriate safeguards are in place to protect your data in accordance with the standards required by our licensing authority.
12.2 Appropriate safeguards for international transfers may include: (a) transferring to jurisdictions that provide an adequate level of data protection as determined by our regulatory framework; (b) implementing standard contractual clauses that bind recipients to equivalent data protection obligations; or (c) relying on applicable derogations such as the necessity of the transfer for the performance of our contract with you.
12.3 You may request information about the specific safeguards applicable to international transfers of your personal data by contacting our support team at [email protected].
13.1 92par may send you promotional communications about our services, including bonus offers, PSL betting promotions, new game releases, and platform updates, where you have provided explicit consent to receive such communications at the time of account registration or through your account notification settings.
13.2 Marketing communications are delivered via SMS to your registered Pakistani mobile number and/or to your registered email address. 92par does not conduct unsolicited cold-calling or engage in marketing through third-party social media profiles purporting to represent 92par.
13.3 You may opt out of marketing communications at any time by: (a) using the unsubscribe link included in any email marketing communication; (b) updating your notification preferences in your 92par account settings; or (c) contacting our support team at [email protected] with an express request to opt out.
13.4 Opting out of marketing communications will not affect your receipt of essential account communications, such as transaction confirmations, security alerts, KYC requests, or important policy change notifications, which are sent on the basis of contractual necessity rather than consent.
14.1 92par may update or amend this Privacy Policy from time to time to reflect changes in our data practices, applicable law, our licensing requirements, or the services offered through the Platform. We will publish the updated Policy at 92par.net/privacy-policy with a revised "Last Updated" date at the top of the document.
14.2 Where changes are material — that is, where they significantly affect your rights or the way 92par uses your personal data — we will provide advance notice via email to your registered email address or via a prominent notice on the Platform before the changes take effect.
14.3 Your continued use of the 92par Platform following notification of material changes to this Policy constitutes your acceptance of those changes. If you do not accept the revised Policy, you should cease using the Platform and may request account closure in accordance with our Terms and Conditions.
14.4 Minor updates — such as corrections of typographical errors, formatting changes, or clarifications that do not alter the substance of our data practices — may be made without individual notification, provided such changes do not affect your substantive rights.
15.1 If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have concerns about how 92par handles your personal data, please contact our dedicated privacy team through the following channel:
Email: [email protected]
Live Chat: Available 24/7 from within your logged-in 92par account dashboard.
Response Time: Privacy-related requests are acknowledged within 2 business hours and resolved within 30 calendar days.
15.2 If you are dissatisfied with 92par's response to a data rights request or a privacy complaint, you may escalate your complaint to the relevant data protection supervisory authority or the dispute resolution body designated by our licensing authority. Details of the applicable supervisory authority are available from our support team upon request.
15.3 92par takes all privacy complaints seriously and will investigate each one thoroughly and in good faith. We aim to resolve all complaints within thirty (30) calendar days of receipt, or within such extended period as may be agreed with you where the matter is complex.
Phishing Warning: 92par will never contact you by SMS, email, or messaging apps to request your account password or payment credentials. Our privacy and support team communicate with you from official 92par channels only. If you receive a suspicious communication claiming to be from 92par and requesting personal or financial information, do not respond and report it to us immediately at [email protected].
Our support team is available 24/7 to help with data requests, privacy settings, and responsible gaming tools. Visit our FAQ for quick answers or login to manage your account preferences.
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